![]() ![]() The only reason it's OK to leave a disgusting mess in a hotel room is that we subconsciously accept that the cleaners belong to a lower caste and that we're superior animals. Because we have to consider the reason that hotels give guests such broad latitude to leave their room looking like outtakes from torture-porn horror movies: the very human person who has to clean up that mess is usually a low-income woman, likely a woman of color or person of migration background, and the idea that this behavior is OK is predicated on our society's deep-seated belief that these people are unworthy of the respect and consideration that people who are fortunate enough to be homeowners feel entitled to. ![]() I feel better just typing I know I've gone on this tangent before, but having worked in hotels, it bothers me even more that the behavior you describe is commonly considered acceptable in hotels. It's really sucking the joy out of being a host. They complained and asked for a refund on their cleaning fee because they had to hand wash their own dirty dishes (didn't even occur to them to put away the dishes). In my opinion, a minor inconvenience but honestly not even worth mentioning. we even have extra batteries available.įor the next guest, the cleaners forgot to unload the clean dishes from the dishwasher. But the complaints we're getting seem like the guests have insanely high expectations and very little interest in being self-sufficient and finding a solution themselves.įor example, the smoke detector was giving the low battery alert (very obviously not a fire-related alarm) and the guests messaged twice, called twice and left a voicemail within a minute. We take complaints VERY seriously and we always do whatever it takes to make it right. We've been hosting for over 2 years now and we've had more complaints in the last couple months than we have in the entire time we've hosted. ![]()
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